FAQ
Shipping
Where do you ship?
We currently ship to addresses in the United States.
How much is shipping?
Standard Shipping is $4.99. Orders of $35 or more ship free.
How long does delivery take?
Orders are processed within 1–2 business days. Most orders arrive within 3–7 business days after they ship. Alaska, Hawaii, U.S. territories and P.O. boxes may take longer. Delivery times are estimates and are not guaranteed.
Will I get a tracking number?
Yes. When your order ships, we email you a tracking number. Tracking is usually active within 24–48 hours.
Why did my order arrive in more than one box?
Items in one order may ship separately, and packaging may come from our fulfillment partners.
Returns
What is your return policy?
You can request a return within 30 days of receiving your item. Items must be unused, in the same condition you received them, and in the original packaging.
How do I start a return?
Email us at phsol93@gmail.com with your order number. If your return is accepted, we will send you return instructions. Items sent back without a return request will not be accepted.
My item arrived damaged or wrong. What should I do?
Please contact us right away at phsol93@gmail.com with your order number and photos so we can make it right. For damaged or missing packages, contact us within 7 days of the delivery date.
When will I get my refund?
Once your return is received and inspected, we will let you know if it is approved. Approved refunds go back to your original payment method within 10 business days.
Payment
Which payment methods do you accept?
You can pay with the methods shown at checkout, such as major credit cards and digital wallets.
Read the full Shipping Policy and Refund Policy.